We want to make your return/exchange experience a good one. Please follow the instructions below to make this process as smooth as possible.
-Orders returned within 30 days of purchase will be fully refunded or exchanged , minus the cost of shipping.
-Artista Apparel will not accept returns or exchanges after 30 days of purchase.
-Please notify us of your return/exchange at email@example.com
-Return clothing in original condition – clean, unworn, and undamaged.
-Package your item carefully along with your original order form.
-Items listed on our clearance page are final sale only and ineligible for return or exchange.
**Please note that we are a small company and manufacture our items in-house. As such, we hope to find a new home for the item you are returning or exchanging. We appreciate your care and understanding.**
-Note that shipping fees are non-refundable.
-Unless you received the wrong item or the clothing was damaged or defective in some way, we ask that you pay the return shipping costs.
-Ship your return/exchange to the following address:
9411 Parkfield Drive
Austin, TX 78758
We’re sorry that the item(s) you ordered didn’t work out, but we’d love it if you gave us another try. Please reach out to firstname.lastname@example.org for help determining the style or size that would work best for you. Your feedback helps us to create higher quality products and may also inform new styles as we move forward. We’re so grateful for our customer feedback.